FAQ

Does VOLOOM have a warranty?

Yes, your VOLOOM comes with a 1 year Manufacturer’s Warranty. If you need to exchange your device, simply call customer service for exchange instructions.

What is your return policy?

We want you to be 100% thrilled with your purchase! As such, we have a 30-day satisfaction guarantee for a full refund of the product price, which starts the day you receive your VOLOOM. If you’re not pleased for any reason, please contact Customer Service at 800-906-9203 within the 30-day period for assistance with usage and/or to arrange your return. Their normal hours of operation are Monday-Friday from 8am-5pm CST. NOTE: If returning, please send the VOLOOM back in the original package and include all the products in the kit, including the printed materials.